Andrew Freeman trading as AF Pest Control

Effective Date: 10 April 2022
Last Updated: 28 June 2025
1. Introduction

At Andrew Freeman trading as AF Pest Control (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website (https://www.afpestcontrol.co.uk).

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are

Business Name: Andrew Freeman trading as AF Pest Control
Address: 12, Garden close, Sutton, Ely, Cambridgeshire, CB6 2RF
Email: afpcinbox@gmail,com
Phone: 07508 526855

We are the Data Controller for your personal information.
3. What Information We Collect
✔️ Personal Data You Provide Directly:

Full Name

Address (billing and/or service address)

Email Address

Phone Number

Payment details (processed securely — we do not store card details)

Any information you provide through contact forms, phone, email, or during service delivery

✔️ Automatically Collected Data (via our website):

IP address

Browser type

Device type

Cookies and usage data (see our Cookie Policy)

4. How We Collect Your Data

We collect data through:

Contact forms on our website

Email and phone communications

Service bookings and quotations

Payment processing

Website usage tracking via cookies

5. How We Use Your Data

We use your information to:

Provide pest control services

Manage bookings and payments

Respond to enquiries

Send invoices, quotes, and confirmations

Meet legal and regulatory obligations (e.g., for accounting and tax)

Improve our website and services

Send marketing communications (only if you have opted in)

6. Legal Basis for Processing

We process your data based on:

Contract: To provide our services to you

Legal Obligation: For accounting, tax, and legal requirements

Legitimate Interest: To operate and grow our business

Consent: For marketing communications (you can withdraw at any time)

7. How We Share Your Data

We never sell your data. We may share your data with:

Payment processors (e.g., Stripe, PayPal)

IT service providers (e.g., website hosting)

Accountants or HMRC (for legal compliance)

Legal authorities if required by law

All third parties are contractually obligated to protect your data.
8. Data Storage and Security

Your data is stored securely on password-protected and encrypted systems.

Paper records (if any) are stored securely.

We retain your information for 7 years for legal and tax purposes, after which it will be securely deleted or destroyed.

9. Your Data Protection Rights

You have the right to:

Request a copy of the information we hold about you

Request corrections to incorrect data

Request deletion of your data (where legally possible)

Object to certain types of processing

Request restriction of processing

Withdraw consent for marketing

Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Cookies

Please refer to our Cookie Policy for how we use cookies and tracking technologies.
11. Updates to This Policy

This Privacy Policy was last updated on [Last Updated Date]. We reserve the right to update it. Changes will be posted on this page.
12. Contact Us

For privacy-related matters, contact:

Andrew Freeman trading as AF Pest Control
Business Name: Andrew Freeman trading as AF Pest Control
Address: 12, Garden close, Sutton, Ely, Cambridgeshire, CB6 2RF
Email: afpcinbox@gmail,com
Phone: 07508 526855

If unsatisfied, you have the right to contact the Information Commissioner’s Office (ICO):
https://www.ico.org.uk